Understand Behaviours

Increase awareness of different behaviours, words, and attitudes to build a respectful workplace.

Group Dynamics

Develop a better understanding of group dynamics and the role each person plays.

Self Awareness

Encourage staff to develop a conscious understanding of their own behaviour and a more considerate approach with others.

 Hi, I'm Veronica

As a chartered professional in Human Resources (CPHR), I'm skilled in all aspects of HR management, including training and development. Over the last 20 years, I've worked with many respected brands such as Canadian Pacific Hotels, Fairmont Hotels, and Hilton Hotels & Resorts. As a consultant, I have worked with organizations across all sectors and am familiar with the unique characteristics and dynamics of various work environments and organizational structures which are governed in many ways including a board of directors, a matrix structure, family-owned, corporate, associations, and workplaces that have a mix of union vs. non-union employee groups. 

I love working with small business owners and operators to create powerful systems that connect to the heartbeat of the company. To me, it's about creating environments where everyone can thrive. 

“We received a bullying and harassment complaint from a Team Member.  We offered to provide Respectful Workplace training to all staff as part of the resolution in order to promote a harmonized working environment.  Veronica was referred to us by Hospitality Industrial Relations and provided us with both a virtual workshop and an e-course on Respectful Workplaces.  I joined this workshop with an open mind and was so looking forward to seeing what we would learn.  This workshop helped us to improve our personalities and to develop our communication skills. It was a wakeup call for us all.  The very basic concepts discussed during the workshop helped us to improve the communication skills that we might not paying attention to when in the workplace..”

- Hotel General Manager, Vancouver